Shipping & Returns


PROCESSING AND SHIPPING 
Orders will be processed within 2-5 business days after your full payment has been received. Shipment time will be between 2-7 business days depending on your physical address. The total wait time after you place your order will be between 4-12 business days. Shipping time may vary depending on location, and product ordered. 

Hawaii, Alaska, Canada, and Other International Locations 

For Hawaii, Alaska, Canada, and all International locations, please contact us at 480-738-6138 for a custom shipping quote. 

CODs 
We do not accept COD’s.

RETURNS AND EXCHANGES 
Returns are not allowed. We only allow for exchanges of defective products

CANCELLATIONS 
Cancellations on orders are accepted without penalty before the close of business on the day purchased. 

SALES TAX 
We collect sales tax in the state of Arizona. All shipments to AZ are subject to Arizona Sales Tax. 

CUSTOMER SERVICE 
Our helpful customer service department is committed to assist you in every way. If you have a question or problem with your order, please call 480-738-6138 for Customer Service, Monday–Friday, 10am – 7pm MST. Or email us at sales@steamerslounge.com 24 hours a day, 7 days a week. Special requests or adjustments need to be arranged with our Customer Service department before your order has shipped.